This Privacy Policy explains how Gluten Free Home Brewing (an ABN/DBA of U Ferment LLC) collects, uses, and protects your information.
Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and contact details
- Account and order information
- Preferences (such as recipe or newsletter subscriptions)
You may provide this information when creating an account, placing an order, signing up for emails, or contacting us.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your account or orders
- Send newsletters, recipes, or updates you have opted into
- Provide customer support
If you subscribe to specific content (such as recipes or forums), you may receive emails related to those preferences.
Email Communications
If you receive emails from us, it is because you:
- Opted in to receive communications, or
- Have an existing relationship with us (such as placing an order or creating an account)
You can unsubscribe at any time by following the link included in our emails.
Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your information may be shared only when necessary to:
- Process payments or fulfill orders (e.g., payment processors, shipping carriers)
- Comply with legal obligations
Data Security & Cookies
We use reasonable security measures to protect your information from loss, misuse, or unauthorized access. Our website uses cookies and similar technologies for essential functionality, security, bot detection, and analytics. These technologies may collect limited information about your browser and website usage.
We use third-party service providers, including BigCommerce, Google Analytics, payment processors, and shipping carriers, to operate our website, analyze usage, process payments, and fulfill orders. These providers may process information as necessary to provide their services.
You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality. No method of transmission or storage is completely secure.
Third-Party Content & Communications
We are not responsible for unsolicited emails sent by third parties claiming to be from us. If you receive suspicious emails, please contact us.
Your Choices
You may unsubscribe from marketing emails at any time using the link in any email. You may also update your account information by logging into your account.
Policy Updates
We may update this Privacy Policy at any time. Continued use of the website means you accept any changes.
Contact Us
If you have questions about this policy or believe you received an email in error, please contact us.